Shipping policy

Important Shipping Information:

Changes to size or item, can be made while the package is still in our warehouse. Once it leaves our warehouse, no alterations or refunds are possible. 

When doing your purchase, double-check your address entry. After complete your purchase, we'll email your tracking number. All orders are received and packed from Monday to Wednesdays. Packages typically will take 2-4 days to arrive after being packed and shipped.

Customers are responsible for their shipping costs, not covered in the item price. We're not responsible for delays or lost packages due to postal issues. Once the package leaves our warehouse, it's in the hands of the postal service. Any concerns should be taken up directly with the postal service using the assigned tracking number.

Regular shipping packages lack insurance. We strongly recommend opting for priority shipping as it includes up to $100 insurance for lost or damaged packages. If a package is lost or damaged by the postal service, the customer must initiate the online claim process: www.usps.com/domestic-claims.

If a package bounces back due to an incorrect or incomplete address, the customer bears the cost of reshipping and must provide the accurate address. Maffia will resend the package. Questions about why the package was returned should be directed to the postal service.

For questions or assistance, reach out us through our email maffiabusiness@icloud.com or by instagram DM @shopmaffia.